Terms and Conditions of Sale
Terms and Conditions of Sale
1. Introduction
At Gensuva, we specialize in selling posture correctors, offering a unique combination of ergonomic and technological features to enhance your daily well-being.
2. Contact and Customer Service
Our team is available to answer all your questions or concerns from Monday to Saturday, from 8 AM to 8 PM. You can contact us by email at contact@gensuva.com.
3. Products
Our posture correctors are designed to provide an optimal user experience, integrating innovative features such as smart sensors to monitor your posture, vibrating alerts to remind you to sit up straight, and an ergonomic design for maximum comfort.
4. Sales Area
We exclusively deliver within the European Union, ensuring fast and secure shipping.
5. Payments
Enjoy secure transactions with our various payment options: bank cards (Visa, Mastercard, etc.) and PayPal. We also offer a 4-installment payment option to make your purchase easier.
6. Delivery
Your posture corrector will be delivered within a maximum of 5 working days, with a guarantee of easy and quick setup.
7. Returns and Claims
We cover return costs to ensure your satisfaction. For any return or claim request, please contact us beforehand.
8. Right of Withdrawal
You have 14 days to change your mind and return your product. For any withdrawal request, please contact us at contact@gensuva.com